Welldone Mart
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Frequently asked questions

Below, we answer some the most frequently asked Questions on our platform

  • How do I place an order?
    To order, first of all you have to go to the official website of Welldone Mart, for which you can go to either Welldonemart.in or Welldonemart.com, for this, as soon as you go to the official website of welldone mart, you will get your product there. Search and click on it and you can order by clicking on Buy Now or Add to Cart.
  • Currently you can order with Cash & Delivery. For the time being, ordering on payment is closed for some time.We accept all types of payments online including Paytm, Phone, Debit Card, Credit Card, Visa Card or Wallet, Internet Banking etc. You can make payment through all modes along with this we also receive payment with cod.
  • When you place an order, you are given a dashboard inside My Account where you can see the status of your order, get all types of information about the order, here you will also have access to tracking related information.
  • Once you place an order, you cannot modify it in any way. You only have the option to cancel the order. For this, you can cancel the order by going to the dashboard in your My Account and clicking on the Cancel button near the order status.
  • We send discounts and offers to all our valued customers via email, which you can avail through email.
  • We send orders through courier. We charge the shipping cost from the customer based on the courier shipping cost. Delivery time is usually 2 to 5 days but due to some reason the delivery time may be more or less.
  • Currently, our shipping service is only within India and we ship orders within India only. If demand increases from outside, we supply orders from outside also.
  • If you want to return or exchange the product then you have to contact us through Contact Hans or you can directly contact us through WhatsApp and get return and refund of your product or get it exchanged.
  • It takes approximately 5 to 7 working days to receive the refund and may take up to 10 to 15 days in most cases.
  • To create your account, you have to click on My Account. After going there, scroll down a little and you will see the sign up option. From here, you can create your account by entering your name, email, phone number and a strong password.
  • If you forget your password you can reset the password by clicking Reset Password. You can reset your password by entering your username or email phone number. When you reset the password, you get an OTP on your email. By entering this you can easily log in to your account. You can reset your password.
  • First of all you should refresh the page, after that you should select the color, size and quantity and place the order. This will help you not get errors during check out and your order will be successful.
  • If you have any problem related to ordering then you can contact us on WhatsApp. You can also contact us on the numbers given on the website. Or you can contact us directly through the contact form.